How do I exchange an item?Updated 9 months ago

Items bought in store can be exchanged in any You & All store, providing there is available stock. Items purchased online can be exchanged through our return’s portal here. See the below details:

• - Exchanges are offered on original orders received back to us within 45 days from the delivery date.
• - Exchanges will be processed once your shipment has been picked up by the postal carrier.
• - Exchanges will be shipped with standard post.
• - Any exchanges made via our Loop portal can only be exchanged as per the purchase price. Further discounts cannot be applied.