<div data-block="true" data-editor="blpcb" data-offset-key="bvd66-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="bvd66-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="bvd66-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Standard delivery can take anywhere up to 5-10 business days depending on location, once the order has been shipped. (Excluding weekends and public holidays). Once an order has been placed it can take anywhere up to 3 business days of handling time.</span></span></div><p><br></p></div><div data-block="true" data-editor="blpcb" data-offset-key="eof8g-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="eof8g-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="eof8g-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Express orders are sent out the following business day after ordering and delivery can take 1-4 business days to arrive depending on location.</span></span></div></div>

How long does shipping take?

With the recent launch of our new You & All website and App, Click & Collect is currently unavailable. We are hoping to bring this back soon, but currently don't have an expected timeframe for when this will occur.

<p><span id="isPasted" style="font-family: Inter; font-size: 14px;">With&#xA0;</span><span style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">the recent launch of our new You &amp;&#xA0;All website and App, Click &amp; Collect is currently unavailable.</span><span style="font-family: Inter; font-size: 14px;">&#xA0;We are hoping to bring this back soon, but currently don&apos;t have an expected timeframe for when this will occur.&#xA0;</span></p>

Do you offer click & collect?

We currently offer shipping to the following locations: Australia, New Zealand, USA, UK, Canada, China, Germany, Hong Kong, India, Indonesia, Italy, Malaysia, The Philippines, Singapore and Thailand. We offer a flat fee of $25AUD for international sh

<p id="isPasted"><span style="font-size: 14px; font-family: Inter;">We currently offer shipping to the following locations: Australia, New Zealand, USA, UK, Canada, China, Germany, Hong Kong, India, Indonesia, Italy, Malaysia, The Philippines, Singapore and Thailand.&#xA0;<br></span></p><p><span style="font-size: 14px; font-family: Inter;">We offer a flat fee of $25AUD for international shipping, or free shipping on orders over $250AUD.</span><span style="font-family: Inter;">&#xA0;</span></p>

Do you ship internationally?

youandallstore

Shipping

What's your return policy?

How do I return an item?

Can I return an online order in store?

Can I return sale items?

How do I exchange an item?

Can I return a gift voucher?

I am outside of the returns policy, can I return?

Can I be refunded to a different payment method?

Have you received my returned items?

Do you return the shipping charge?

I can't find my return label!

Returns & Exchanges

Can I cancel or change my order?

I've received a faulty item, what are my options?

I've received the wrong item, what can I do?

I'm missing an item! What should I do?

Order Issues

I can't checkout, please help!

My discount code is not applying

Checkout

How can I check stock in store?

Do you restock items?

Do you sell gift cards?

How do I pick the right size?

Products

Can I join the You & All Rewards Program?

How do I earn loyalty points?

How do I redeem loyalty points?

I've purchased in store, will I receive points for this?

I haven't received my birthday voucher?

You & All Rewards